Resource Solutions – JP Morgan
User Experience Writer – Chase UK – London – 12 months contract – Hybrid working
We are seeking an experienced User Experience Writer with strong UX and content writing experience to join JP Morgan’s digital comsumer bank, Chase UK, in London on an initial 12 months contract with the opportunity to extend and even convert to permanent if interested. You should have experience within the banking industry and be able to provide examples of your work to be considered for this opportunity.
At J.P. Morgan Chase, we’re expanding our digital capabilities and investing in growth opportunities within Chase UK, a brand-new consumer bank designed to be digital by default. We believe that engaging, relevant and contextual content is at the heart of customer experience. We’re also committed to designing content for reuse in a way that’s measurable and consistent.
As part of the Content Team reporting to the Lead Content Designer, this UX Content Writer will embed into squads alongside Design, Research and Product, ensuring that content is clear, consistent and contextually relevant.
We’re looking for a clear communicator and enthusiastic UX Content Writer who works in words more than buttons. You’ll be obsessed with the value of content in Design, owning your area and driving forward the experience for customers. As part of Customer Experience, you’ll identify opportunities for the product to solve problems for our customers and advocate for good outcomes by developing a strong understanding of the product, as well as your stakeholders.
What you’ll do:
Who you are
*Please note this role is working on a hybrid model of 3 days in office and 2 days from home per week. You will be provided with a MacBook upon joining.*