Technical Support Engineer Full Time

Hammersmith And Fulham, London
BizTek Recruitment Ltd

Our Global IP (Intellectual Property) and Asset Management Software Application Vendor requires a TECHNICAL Support Engineer to work from its London EMEA Office to support its Global Customer Base. Given the natural of communication, you must have an extremely high level of written and spoken English.

You must live in a commutable daily distance of the West Central London Office, though the role has flexible working including home working. Home working is not a right and you should be prepared to work 5 days from the office if required.

The clients’ applications are core Microsoft and are hybrid SAAS cloud, as well as customer server installed. There is a portfolio of connected applications which also connect to 3rd party application vendors. Lots of connectivity via APIs. Customer implementations are largely data feeds but could equally contain bespoke developments.

Thus, this role requires a Support Engineer capable of troubleshooting technical, connectivity, data or application code issues and identify workarounds and solutions.

The role will require robust expertise with SQL database (SSMS) and excellent proficiency in various object-oriented programming languages, such as C#, .NET Core, ASP.NET Core will be an asset.

Our client is the leading vendor in its space with a global footprint and their customer base is the who’s who of global companies, who you will be supporting.

So if you fit the above description and carry the below skills and you are looking for a great career move, then we want to hear from you.

Here with detail of skills:

• Exceptional level of English communication skills – written and spoken.
• Bachelor’s or master’s degree in Computer Science or related fields
• Ideally 3-5 + years of experience in a technical support and/or client management role with strong focus on software engineering, business consulting, and/or application development
• Solid ASP.NET and C# knowledge
• ITIL skills
• Ideally 3+ years of hands-on technical working experience to read & write complex SQL queries and stored procedures.

FOR THE PERFECT FIT – DO YOU ALSO SPEAK SWEDISH? Our client needs someone additionally to support the Swedish market.