Senior User Researcher Full Time

AMS Public Sector Resourcing (PSR)

Senior User Researcher – Inside IR35

Contract Term: 6 months

Contracting Authority: Companies House

Location: Remote

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

At Companies House we incorporate and dissolve limited companies. We register company information and make it available to the public. Companies House is an executive agency, sponsored by the Department for Business, Energy & Industrial Strategy.

As a Senior User Researcher, your main responsibilities would be:

• Planning, designing and carrying out research activities with users that help teams get a deep understanding of the people that use the services.
• Informing policy, proposition, service, content and interaction design so that services work well for users and achieves policy intent.
• Planning and leading user research activities in larger teams and on more complex services.
• Aligning user research activities with wider plans to inform a service proposition; possibly supervising and developing other user researchers to assure and improve research practice.

You’ll have relevant experience in:

• Understanding and helping teams apply a range of methods to analyse research data and synthesise findings.
• Advocating for inclusive practices and help teams design and deliver accessible services that work for all users.
• A wide range of user research methods.
• Understanding the social and technological context for the services being able to align user research activities to help teams understand changing user behaviour.
• Aligning user research activities to inform decision making and action.
• A range of user-centred practices being able to help inexperienced teams adopt user-centred practices and embed them into their agile workflow.

If this role sounds like something that you would be interested in, please click the link to apply or email

“In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.”

Please be aware that this role can only be worked within the UK and not Overseas.