Senior Digital Manager Full Time

Once Upon A Time

About Us:

Based in the heart of London, New York and LA, Once Upon a Time is an integrated marketing agency that builds brands and creates end-to-end campaigns for our clients. We know how to speak to the people that can’t wait to indulge in movies, drinks, music, and destinations. We’re much more than an external agency, we’re part of our clients’ teams.

Once Upon a Time Media & Partnerships specialise in media planning and buying, providing the highest level of client service by delivering creative, cutting-edge and effective campaigns. Our expertise is in the youth, entertainment and technology markets and our client base spreads across the videogames, music, fashion, film, photography and transport sectors.

As experts, we get directly to the point. We sweat the small stuff and the big stuff, across sector and craft, to deliver more of the world-class content everyone loves.

About the role:

We’re seeking a professional and proactive Senior Digital Manager to ensure strategic planning, build effective media strategies and overseeing of digital media campaigns throughout the Media team.

This individual will lead across Hospitality client accounts, maintaining excellent client relationships and offering industry updates as well as feeding into digital strategies for other entertainment and travel clients such as Fender.

You will be working with Assistant Directors across the business to deliver on wider Media & Partnerships team’s ambitions and objectives and you will also be involved with new business pitches.

The role will have line management responsibilities of the Senior Assistant Editor within the Team.

The ideal candidate will be an active and enthusiastic digital media expert and will champion market trends.

This role is within the media team.

Responsibilities:

• Managing busy and ever-changing calendars; carefully facilitating all appointments, meetings, and conference calls for meetings involving all brand team members
• Creating, formatting, and editing correspondence, presentations, and meeting notes
• Clearly identifying key action items for each team member, translating client needs and communicating those back in a seamless way is an integral part of this role
• Maintaining project trackers and status documents
• Scope & budget monitoring and tracking
• Creating & maintaining project timelines & roadmaps
• Internal project set up
• Maintaining and organizing company files with sensitivity to confidential information
• Quickly & consistently saving all client documentation to internal tools and trackers
• Ensuring all formatting and folder organization is 100% – you are the master of file org
• Expense reporting & accounting support to the Managing Partner as needed
• Reviewing scopes of work to ensure they are: grammatically correct, clear, and executable by the brand team
• Asking questions to get them to this point if needed
• Editing & proofreading presentation decks / other project work; documenting and facilitating brand team feedback; ensuring all edits are made appropriately
• Review and proofing of design and marketing projects before they go to the Brand Account Manager & ECD to ensure the work is grammatically accurate and on brief
• Facilitating communications with clients and print vendors; tracking status on all in-progress items to move the projects forward
• Participating in new business calls and meetings; documenting conversations & project needs for scope creation
• Project brief creation with oversight from the Brand Account Manager
• Supporting effective and efficient workflow for the Brand Account Manager by identifying and obtaining key information required from clients and other team members
• Implementing efforts to enhance the efficiency and effectiveness of the brand team and the company’s high-level goals and initiatives.
• Additional general Project Coordinator tasks as needed

Must have/be:

• Experience within a Digital Media role
• Outstanding working relationships with clients, media owners and peers
• Confidence in writing and presenting digital media strategy
• Experience across data and audience strategies, analytics and reporting
• Ability to set, manage and deliver appropriate KPIs for clients
• Experience of working across large and smaller client budgets
• Confidence to talk knowledgeably about new and emerging digital opportunities
• Experience in management, training & development of other team members
• Highly organised with the ability to multi-task under pressure
• Huge amount of enthusiasm and a passion for media and the clients you work with
• Experience of using Google Ad Words
• Experience of Paid Social / Paid Search through social media platforms and/or search engines
• Experience with Google Analytics, DB360, Data or Looker Studio and Amazon Ads are also desirable