Research & Knowledge Systems Analyst, law Full Time

CB Resourcing
Award winning law firm requires a Research & Knowledge Systems Analyst to take responsibility for the day to day maintenance and governance and of the Firm’s intranet and knowledge systems, providing consultancy to the Firm and its clients on the effective delivery and use of these systems. Knowledge Systems Management Supports the execution of the Firm’s wider KM Strategy & Action Plan. Locations considered: Leeds, Manchester or London

Main responsibilities include:

Leads and implements effective governance of the Firm’s Intranet platform and knowledge systems
Development of SharePoint as a knowledge management and sharing resource
Identifies and delivers improvements to the user experience of the Firm’s knowledge systems
Creates a community of practice amongst Intranet owners and users through advocacy, showcasing, and promoting best practice
Provides training/advisory role to support to Intranet site owners in the creation of new sites, pages and lists, including wire-framing and showcasing potential sites and solutions
Provides reporting and analysis of the Intranet and the Firm’s knowledge systems
Trouble-shooting of systems in conjunction with IT
Carry out audit of HighQ resources
Administrate the Firm’s knowledge tools as required, including legal databases
Provides an excellent ‘front-line’ service as required with the use of appropriate knowledge management tools and techniques
Manages own and Team workload, delegating and/or making effective use of resources
Works with IT or external partners to obtain technical support as required
Works with the team to react and adapt to changes in the Firm and its business

To be considered for this role you will need the following skills and experience:

Relevant experience of managing a Corporate intranet, or similar online knowledge-sharing / collaboration tools
Good technical knowledge of SharePoint developed through direct experience and / or formal training
IT literate with good working knowledge of Word, Excel and Outlook
Committed to professional development of self and team
Good communications and influencing skills
Customer service focused
Commercially minded
Proven team player with good organisational skills
Analytical and methodical with attention to detail
Able to work on own initiative to tight deadlines and co-ordinate competing activities whilst maintaining a calm and professional manner at all times
Confidence to delegate and negotiate work deadlines
Dynamic, and possessing a positive attitude to change