Proposition Manager – Handsets/Devices Full Time

Vodafone

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: London, Speechmark + Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

Hybrid

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you’ll do

The Youth segment is the biggest growth area within mobile telecoms and the future of the industry. This is an exciting role that provides the opportunity to be at the forefront of Vodafone’s journey as a digital challenger mobile brand. In return, you’ll be encouraged to stretch yourself, work at pace and think like a challenger in one of the most exciting teams in Vodafone UK.

• Device strategy and propositions portfolio – defining key customer and market insights, developing proposition concepts, designing, building and launching new propositions, inititives and campaigns
• Device ranging, commercial & trading performance across phones and financing solutions
• Ensure FCA regulation and governance is followed across all VOXI financing propositions
• Work with a wide range of stakeholders
• Ensure best-in-class customer experience for all new products and work on constantly tracking and improving e2e customer journeys for all products and at all touchpoints
• Contribute to the definition of segment strategies and roadmap for VOXI
• Support in the design, development and launch of new propositions which will differentiate VOXI from the competition and grow our NPS, Brand consideration and market share within Youth.

Who you are

• Good understanding of the UK youth market and consumer mobile market
• Experience of developing, designing and launching new insight led propositions
• Solid judgment, decision making and commercial acumen
• Experience in shaping and implementing a go-to-market strategy working with a range of stakeholders
• Experience in driving commercial performance for a product/proposition
• Experience in driving digital sales performance and improving digital customer experience
• Experience working in Agile
• Strong communication, presentation, influencing skills and stakeholder management.Understanding of basic strategic and business planning

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.