Oracle System Support Manager Full Time

Square One Resources

Job Title: Oracle System Support Manager
Location: Finchley
Salary: £65,000
Start Date: 26/02/2024
Job Type: Permanent

Job Responsibilities/Objectives:

1. Provide cross functional ongoing management, configuration and maintenance across our ERP platform, Oracle R12.2.
2. Oversee 1st line and 2nd line support calls, and ensure end to end support is provided for all issues.
3. Evaluate user needs and systems functionality, and ensure requirements are being met.
4. Review existing functionality and setups, and proactively recommend changes to achieve process efficiency.
5. Plan and coordinate minor and major patch application within the scope of financials.
6. Ensure appropriate systems controls relating to user processes are in place.
7. Review and validate systems procedure and training documentations on a regular basis.
8. Communicate/translate new user requirements/changes to the technical team members.
9. Maintain key value sets, organisation references and look-up values that are used by all functions and entities of the business.
10. Maintain and review user access to Oracle Applications through Responsibilities, Menus & Authorities.
11. Maintain workflow and approval management rules within Oracle Applications

Required Skills/Experience
The ideal candidate will have the following:

1. Experience in supporting Oracle Applications Suite of products, with primary focus on Financial modules, including Experience in 4 or more of the following Oracle eBusiness Suite modules: AP, AR (including collections), GL, FA, i-Procurement, Internet Expense, Purchasing, Project Costing, Project Billing, EBusiness Tax.
2. Proven project management experience and experience in managing and developing a team.
3. Experience in a full development cycle of Oracle financial modules in a lead role.
4. Experience at presenting and running training sessions.
5. Experience of writing system procedures and training materials.
6. Understanding of SQL and R12 table structures, with the ability to query using TOAD or other interrogation tool.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.