Job Share – Head of Strategic Insight – (3 days per week) Full Time

Care Quality Commission
Executive Level 3 – £70,000 – £90,000 per annum pro rata (potential of flexibility for exceptional candidates)

Contracted Hours: Job Share Opportunity 3 days per week (22.2 hours)

Contract Type: Permanent

Location: Flexible – Homeworking, Office-based or Hybrid Working

Closing date: Sunday 22nd January 2023 at 11.59pm

Interview date: 2nd and 9th February 2023 via MS teams

At CQC our colleagues are at the heart of everything we do. We champion colleague s wellbeing and want them to achieve a happy work-life balance. To support this, we can offer either homeworking, office-based working or hybrid working, where office-based colleagues may work from home for part of their working hours. Please note, there will be some occasional travel to specific offices when required.

CQC s core offices are in London, Leeds, Newcastle and Bristol. For colleagues who are office-based or work hybrid, this role can be successfully carried out from any of these offices.

About us

Here at CQC we make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve. And, in challenging times, this has never been more important. We have embarked on an ambitious programme of transformation to become a digitally enabled, insight-driven organisation, delivering world class regulation in health and social care in line with our new strategy. Becoming an insight-driven organisation is a critical component of our new operating model. We are looking for individuals who are caring, demonstrate integrity, work well as part of a team and always strive for excellence in everything they do. Your leadership will make a significant impact on our customer and colleague experience, and in turn help the lives of the millions of health and social care users.

Why this could be a great role for you .

Reporting to our Director of Data & Insight, this is about leading analyst teams to deliver pro-active insights that evidence areas of concern and opportunity across the health and social care sectors to shape new strategic priorities for CQC, delivered in a compelling way for senior and external audiences. The Strategic Insight function exists to deliver actionable analysis and insight to inform CQC strategic priorities and help us to be a forward-looking, data led regulator. It supports the organisation to make decisions about where we should focus and invest our resources. It is also vital in supporting CQC s Independent Voice providing the public and our stakeholders with independent analysis and expertise on the most important issues in the health and social care sectors.

The function works on fascinating projects tackling high priority topics and exploring trends across the health and social care sectors. These may include identifying inequalities in health care, understanding regional disparities, insights into access and people s experience of moving between services.

You ll establish, develop and lead this exciting and ambitious function to ensure data and insight is embedded into new organisation priorities and will oversee the team s relationship with CQC s Chief Inspectors.

CQC promotes flexibility and encourages a good work-life balance. This role is being offered as a job share position for 3 days per week, working alongside our existing Head of Strategic Insight, who is reducing their hours. It provides an opportunity to work flexibly, while enabling you to take on an influential senior leadership role.

What we can offer you

Your health and wellbeing are important to us and are supported through generous annual leave (starting at 27 days pro-rata and rising with service to 32.5days, plus 8 Bank Holidays), a cycle to work scheme, discounted gym vouchers and access to a free employee assistance service 24 hours a day. We also understand the importance of financial health and offer membership of the NHS pension scheme, contributing about 14% of basic salary. You will also be able to access discounts to supermarkets, high street stores, electronics, fleet cars, plus we also have an internal reward scheme which could see you earn yourself a voucher or two! All of our Homeworkers are also kitted out with everything they need to comfortably work from home.

We want to support you to succeed and be your very best, with opportunities for training and development along with the support of experienced managers and mentors.

We want to make working for CQC a great experience for everyone, and to role model a diverse and representative culture. To support an inclusive environment where colleagues feel empowered to bring their whole self to work, we support a variety of staff networks, including the Race Equality Network, LGBT+ Equality Network, Carers Equality Network, Disability Equality Network and Gender Equality network.

What you will bring

You ll be an analytic leader with a proven background in leading quantitative and qualitative data analysis and have a track record of developing new and innovative approaches to meet a range of business aims, in close collaboration with your stakeholders.

As well as experience of leading teams and managing competing demands; it s vital that you ve a history of driving change, championing the importance of data, and can demonstrate your actionable insight has made a tangible difference in the real world.

In return, we offer flexible working and a range of valuable benefits. However, it s the challenge of helping health and care services be as safe, effective, compassionate and high-quality as can be that should interest you most.

How to apply

To receive a Candidate Pack with further information about this opportunity, please contact before applying.

To apply for this role, please upload a copy of your CV and submit a Supporting Statement (no more than 750-words) explaining how you consider your experience to match the specific knowledge, skills and experience requirements detailed and covering the following Application Question:

Please tell us your motivation for applying and what you will bring to the role

For further information about this role, please contact Helen Louwrens, Director of Data & Insight via her Personal Assistant,

Accountabilities
. Accountable for the creation of insights to shape and support the direction of CQC policy and strategy.
. Accountable for the development of analytical approaches for new initiatives that CQC undertakes.
. Accountable for the analytic input into CQC’s thematic reviews and other external publications.
. Own the relationship with the Regulatory Leadership function, working in partnership with senior stakeholders to identify the relevant questions / analysis to add value to CQC initiatives and priorities, and support them to understand and apply the outputs effectively.
. Accountable for the delivery of complex analysis for ad hoc requests.
. Lead and manage the performance of the function, including setting the direction and vision for all areas of work.
. Ensure that the function delivers high quality, timely and impactful outputs in line with the established standards within the Data & Insight Unit.
. Oversee effective delivery against function business plan commitments.
. Oversee effective budget and commercial management for your function.
. Champion the use of data and insight and hold others to account to ensure effective use, both internally and externally.
. Work in partnership with others whilst being open to challenge and having the courage to challenge others.
. Responsible for empowering colleagues & achieving results through others.
. Drive professional self-development and enable this of others.
. Provide high quality feedback and coaching to direct reports and other team members.
. Role model behaviours that drive efficiency and quality through continuous improvement and effective change to deliver the Data & Insight operating model.
. Role model agreed Data & Insight behaviours and ways of working and demand the same of their teams.
. Contribute effectively to the overall leadership of the Data & Insight unit working in close collaboration with leadership and senior managers.
. Effectively represent CQC internally and externally, promoting our insight-driven approach to regulation and partnership working.
. Actively promote diversity and equality of opportunity, treating everyone with dignity and respect and avoiding unlawful discrimination.
. Role model inclusive behaviours in everyday interactions.
. Promote a culture of respect and fairness and understand personal responsibilities around delivering against CQC diversity & inclusion strategy.

Specific Skills and Experience

Essential:
. Proven experience in driving insight to action.
. Strong track record of setting direction and influencing organisational strategy and priorities.
. Strong track record of leading development of analytic approaches to deliver business outcomes.
. Proven experience in leading and developing technical teams.
. Strong knowledge of quantitative and qualitative data analysis.
. Experience of managing competing demands and shaping priorities.
. Educated to Masters level or equivalent level of experience of working at a senior level in a relevant discipline.
. Experience of driving change in team culture, behaviours and ways of working.
. Ability to set direction for a team and manage change.
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