IT Service Desk Analyst Full Time

Small World Financial Services
Responsibilities:

– To provide full IT support service to all employees and external customers who use our services or third parties.

– Installation, configuration and support of different operating systems: Windows 10 Windows Server, Linux. IOS.

– Remote support for certification and software installation for external customers of the company using programs like Desktop Central, ScreenConnect, F-Secure.

Requirements:

– Minimum 1-year knowledge of IT expected and demonstrable.

– Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience.

– Can demonstrate initiative and ownership of issues through to resolution/completion.

– Organized and analytical mindset

– Fluent in English.

– Team player.

– Work calmly under pressure.

INDHP