IT Helpdesk Analyst Full Time

In Technology Group Limited

The Position: IT Helpdesk AnalystLocation: Central LondonSalary: £32,000

A global organisation is looking for an IT Helpdesk Analyst to join their growing team to support a large user base, undertaking a diverse range of responsibilities.

The role provides an excellent opportunity to work closely with a close-knit IT team, including the Head of IT and Senior IT Engineers.

The perfect candidate will display a strong desire to develop their knowledge and be highly motivated top progress into a more senior position in the future. This role will allow you to expand your skillset as you will gain exposure to many of the newest technologies, such as Azure, Office 365, MDM platforms, and many more.

Responsibilities:

Act as the first point of contact on the helpdesk, providing support via telephone, email, or face to face Moving and setting up desks & hardware Using Active Directory to setup new started and process leavers Aid Senior engineers when working on exciting projects Help to support the IT infrastructure, including monitoring the network, backups, cloud platform, etc Provide assistance to the Head of IT to ensure security standards are met Complete administration tasks relating to Office 365 & Azure

Technical Requirements

Office 365 Azure Active Directory Hardware – PC’s, laptops, mobile devices, printers Antivirus software Networking – DNS/DHCP/TCP/IP Basic knowledge of routers and switches Strong teamwork skills Excellent communication skills

If you’re currently in a stagnant role and are looking to achieve career progression, click APPLY ASAP!

Active Directory – Group Policy – Windows – Microsoft – Office 365 – Azure – Hardware – Antivirus – Networking – Helpdesk – IT Support – IT Analyst

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.