Internal Communications Manager Full Time

City, London
ARC IT Recruitment

Internal Communications Manager
City of London/hybrid
£65K + Bonus + Benefits

Internal Communications Manager is required to join a buoyant financial services organisation based in the heart of the city (hybrid working). The ideal candidate will be an enthusiastic individual with excellent verbal and written communication skills and the ability to juggle multiple tasks within a fast-paced, changeable environment. This role will collaborate with various business areas but with an emphasis on IT and change.

Key Responsibilities:

• Planning and delivering internal communications for project-based and BAU activities. This will involve doing work of a strategic nature and also sleeves-rolled up tactical delivery.
• Producing content for internal channels that is inspirational, informative and engaging.
• Planning and delivering communications for strategic change programmes involving technology, process and people changes.
• Supporting our functions in building their internal brand and managing their internal customer relationships.
• This will range from writing emails and creating videos, to generating graphics and selecting imagery.
• Acting as an employee advocate and championing employee engagement methodologies.
• Contributing to and working with the wider communications team and stakeholders to develop, manage and implement content as required.
• Proof-reading as required.
• Training and sharing knowledge with internal teams to empower them to deliver high quality and impactful communications within their areas. Supporting when required.
• Act as communications adviser to management and project teams.
• Ensure appropriate communications metrics are employed to review and monitor the effectiveness of communications with the objective of continuous improvement.

Key Skills and Experience:

• Strong copywriting skills and very good attention to detail.
• Skilled in developing and delivering change communications plans.
• Able to convey information clearly and succinctly to a diverse range of audiences across a global network – which may or may not have English as their first language.
• Experience of working within a significant change programme.
• Experience of working in an IT environment or within the technology industry is preferred.
• Strong reasoning capabilities – creative and lateral thinking, combined with good problem-solving skills.
• Self-motivated and with an enquiring mind – not afraid to ask questions.
• Creative with the ability to identify, build, manage and deliver on and offline content using a wide range of techniques for a variety of internal channels.
• Capable of translating jargon into easily accessible communications.
• Listening and influencing skills.
• The ability to build relationships and empathise with people at all levels of the organisation.
• Highly organised with excellent project management skills and capable of managing and prioritising multiple projects.

For a full consultation on this pivotal role, send your CV to ARC IT Recruitment.