Are you a data analyst keen to apply your experience of reporting and analysis working with a variety of data? Then this job might be for you. Age UK has a wide portfolio of products and services, extending beyond cash giving, committed giving and events to include financial services, gaming products, independent living aids and a national helpline. The role is responsible for delivering and developing key customer analytics reporting plus undertaking bespoke analysis to serve the needs of the organisation across the entire portfolio. As a result, you might be working on departmental KPIs one day, reporting on the very latest fundraising metrics the next, building customer profiles and conducting post-campaign analysis on another. As an Insight & Reporting Analyst, you will: Produce timely, accurate and well communicated customer analytics reporting and regular KPI reports at a business unit and global level, proactively investigating and explaining points of interest in the data. Focus on building relationships with key stakeholders, interpreting their needs for bespoke analysis, conduct and deliver, and presenting findings in a meaningful and digestible manner. Work closely with the CRM Reporting Manager / CRM Insight & Analysis Manager to explore further opportunities for reporting and analysis. We are an ambitious team sharing the same common goal. We are innovative, creative, and we take great ownership and pride in delivering positive solutions for the benefit of older people throughout the UK. This role is offered on a Hybrid / London contract and will include travel to our modern co-working hub in East London (EC3N 2LB) once a week. If you have a strong analytical background, with experience of reporting and presenting data we’d love to hear from you! You will have: A degree or equivalent in a numerate discipline. An understanding of statistical concepts. Experience of both data manipulation and analysis of large-scale customer datasets. Experience of one or more programming languages: SPSS / SAS / T-SQL / R. Experience of Tableau or Power BI. Proficiency in use of MS Excel and PowerPoint. Attention to detail and problem-solving. Good communication skills, written and verbal. Time management and experience of delivering to deadlines. What we offer in return: Competitive salary, 26 days annual leave + bank holidays Excellent pension scheme, life assurance, health cashback plan and EAP. Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan. Techscheme – buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Heka Fitness & Wellbeing Benefit. You Did It Awards – recognition awards from £100-250. Additional Information Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.