Infrastructure Analyst Full Time

City, London
DGH Recruitment Ltd.

Infrastructure Analyst (MS365/Windows Server/VMware)

Hybrid role 2 days a week in the office.

£60,000 to £70,000 pa

DGH Recruitment are currently recruiting on behalf of a leading European firm based in (Holborn London who require an Infrastructure Analyst to join their team to help with the day to day support of the companies IT Infrastructure.

The Firm is currently going through an exciting period of change and transformation and as a result they are seeking an Infrastructure Analyst to join our Technology team. As an Infrastructure Analyst, reporting to the Infrastructure Manager, you will be responsible for the day-to-day preventative maintenance, monitoring and support of systems and the full range of infrastructure services and technology in use across the firm, covering both support and project work whilst implementing a process of continual improvement.

You will also be responsible for support and project-based work on the firm’s HPE/VMWare/Microsoft based Server infrastructure underpinned by Cisco, Palo Alto and F5 BIGIP networking/security. This will include supporting the firm’s data centre (co-located) and office (London and Munich) infrastructure and operations.

This role will involve working in a shift pattern (8-4, 9-5, and 10-6). Paid out of hours work will be required to facilitate maintenance, upgrades and projects.

Primary Responsibilities

Supporting, maintaining and implementing the following:
Microsoft Windows server (2012/2016/2019) environment
VMWare 6.7 and above
Blade server and SAN. HPE Synergy/Storage (Nimble) preferable
Palo Alto Firewall and VPN solutions
F5 BIGIP load balancers
Veeam backup and replication solution (including configuration)
SCCM Maintaining laptop image, software roll outs, patching
Microsoft Exchange onsite and online
Office 365 implementation and administration
Intune
Microsoft Teams
DNS, DHCP, Active Directory and Group Policy (2016)
A Cloud anti-virus/malware solution (Sophos preferred)
Ensuring IS&T infrastructure is robust and reliable, meeting defined SLA’s

Monitoring and troubleshooting malfunctions of server and network hardware and software

Project work within the Technology department and collaboration with other departments

Secondary Responsibilities

Support other members of the IS&T team

General IS&T support

Key Experience

Proven working knowledge of:

VMWare 6.7 and above
Windows Server 2012 – 2019
PowerShell
HPE Blade (Synergy) and SAN (Nimble)
Exchange Server onsite and online
Microsoft Teams
Sophos Antivirus
Veeam Backup and Replication
AD, DHCP, DNS and Group Policy (server 2016), ADFS

Desirable

Qualifications such as Microsoft, Cisco or VWware Certifications
Knowledge and experience of VDI or Thin Client technologies
Experience supporting network hardware – Cisco Catalyst Switches/Firewall knowledge
Server monitoring
ITIL foundation/aware
Azure
Security – patching, vulnerability management
Person Specification

Strong written and verbal communication skills
Proactive approach with a ‘can-do’ attitude
Problem solving and focuses on finding the right solutions
Excellent organisational and time management skills with the ability to manage tasks efficiently
Works successfully as part of a team, sharing knowledge, collaborating with and supporting colleagues
Excellent customer service skills with a helpful and responsive approach
Flexible in approach and adaptable to change
Resilient and calm under pressure
Motivated, results and delivery focused with a commitment to quality of work
A commitment to the highest level of integrity
The ability to build working relationships with a range of people at all levels
Qualifications and background

The ideal candidate would be educated to degree or post graduate level, preferably in a Technology or Infrastructure related discipline, and/or have previous experience working in a professional services organisation in a similar role. This is not essential, however, and we would welcome candidates from other backgrounds with varied experience.

Infrastructure Analyst (MS365/Windows Server/VMware)

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business