Global Product Director – ES-Sustainability, Security & Travel Full Time

Boston Consulting Group

Locations: London Munich

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally-enabled future of Security and Sustainability at BCG.

To help execute this transformation, we need a Product Owner that will lead our Security and Sustainability digital product squad in setting, prioritizing, and evaluating the work generated by the Squad to ensure a best-in-class sustainable experience.

The Product Owner will take end-to-end ownership of Squad goals, set product roadmap and vision, and drive value realization by translating the internal client voice and needs into product features. These products include a combination of SaaS solutions and custom applications.

Working with Squad members without line management authority over them will be key-you are a servant-leader and embody that in how you approach the work. You will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure your Squad is progressing and delivering against them. You will also represent the voice of the internal client and make sure that Squad members understand their needs and preferences. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members

Among your responsibilities, you will:

• Deliver business results and customer value
  • Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the customer
  • Tracking product performance to inform future work
  • Delivering on specific and measurable KPIs to be defined for your Squad
  • Managing relevant product budget process and supporting Product Portfolio Lead in engaging with funding process
• Serve as the voice of the internal client
  • Translating the voice and needs of internal clients into user stories, engaging users as needed
  • Engaging in continuous discovery (e.g., via surveys & interviews) to understand internal client needs
  • Leveraging empirical and qualitative data to assess feature performance and inform prioritization
  • Determining tradeoffs involving customer value, cost, and speed to execution
  • Representing customer needs to ensure they are understood and integrated into the Squad’s work
  • Proactively seeking customer feedback to learn and better understand their needs and requirements
  • Facilitating product demos to empower Squad members with real-time feedback from customers
• Oversee what is delivered by the Squad and when
  • Prioritizing work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when
  • Defining and clearly communicating acceptance criteria for output based on business & customer needs
• Support and enable the Squad to get its work done
  • Regularly engaging with the Squad to offer feedback on work-in-progress and clarify requirements
  • Engaging with Chapter Leads regarding resourcing and functional expertise required in Squad
  • Providing feedback as part of performance management of Squad members and other members of the Portfolio
• Set an overall vision to direct and inform the Squad’s work
  • Working closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio’s business strategy, goals, and objectives
  • Translating Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad’s backlog of work
  • Sharing information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
• Enable the organization’s new way of working
  • Modelling behaviors to support the organization’s transformation to a new way of working
  • Actively creating and maintaining a Squad culture based on the organization and Agile behaviors
  • Providing informal and formal feedback within context of larger performance management system

You’re Good At:

• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Being comfortable leading, directing, and empowering team members without formal management authority
• Working with ambiguous requirements and multi-disciplinary teams
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster

What You’ll Bring

• Demonstrated experience as a Product Owner
• A passion for Security and Sustainability topics
• 7+ years’ relevant experience in Digital Products / IT organizations
• Understanding of Agile principles and ways of working
• Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects
• Divergent thinker who can converge ideas into tangible products
• Exceptional communications and stakeholder management skills
• Experience in consulting is a plus

Who You’ll Work With

Who You’ll Work With:

• Every member of your squad, for which you will be its servant leader
• Internal clients, translating their voice and needs into user stories and engaging users as needed
• Product Portfolio Lead who will set the vision, roadmap, budget, and priorities & OKRs for the Portfolio and subsequently, for the squads
• Scrum Leads, which will act as your right hand to remove impediments and will assess you in dealing with the different artifacts and ceremonies
• Other Product Owners within BCG, to share best practices and ensure alignment between squads and a culture
• Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)
• Chapter Leads and Tech Area Leaders for technical solutioning and delivery

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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