European Multilingual IT Support Analyst – London Full Time

Reflex Computer Recruitment Ltd

European Multilingual IT Support Analyst – IT Technical Support – IT Infrastructure Support – Banking Systems Support – seeking a multilingual IT Support professional who MUST be fluent in Italian, French or German and have worked in or have a financial services background (eg banking, insurance, finance, pensions, dealing room, trade floor, savings, assurance or investment etc) to join an established team to undertake European IT & Desktop Support. You will be working in a Central London European Support Centre of Financial Services client for a paying up to £43,000 per annum with full Company benefits. You will be working 3 days a week in the London Office and 2 days a week from home/remotely.

I am seeking a multilingual IT Support professional who MUST be fluent in Italian, French or German and have worked in or have a financial services background (eg banking, insurance, finance, pensions, dealing room, trade floor, savings, assurance or investment etc) to join an established team to undertake European Desktop Support and Helpdesk.

This Multilingual role will cover both hands on 1st – 3rd Telephone and Remote Access Support duties and Video Conferencing ( WebEx/Teams) as well as Deskside support (including VIP Support) and IT Project work.

We are seeking a confident experienced hands European Multilingual IT Support Analyst – IT Technical Support – IT Infrastructure Support – Banking Systems Supportwho has excellent Windows 10 and Office 365 plus MS Office 2010 ideally with either Mitel & Cisco telephone systems experience or Iphone/Blackberry support experience and ideally both!

You should process has an excellent telephone manner and passion for user support and care. There will some elements of multitasking as you will be undertaking a variety of work ranging from 1st/2nd & 3rd line from Helpdesk to PC Support through to roll outs, special projects as well as new PC user set up and training. Due to the nature of the role, it calls for an outgoing person with excellent interpersonal skills who enjoys lots of interaction with European users. You must have previously worked in a structured financial services environment, eg banking, insurance pensions, dealing room, trade floor, savings, savings, assurance or investment etc to be considered for this position.

You will be working for an international financial services client who operate in bright and modern West Central London offices with some home working. They are looking to reward this European Multilingual IT Support Analyst – IT Technical Support – IT Infrastructure Support – Banking Systems Support a salary of between £40K – £43K + Great Benefit package. If you are an out-going customer focused who enjoys lots of interaction with customers/end users and is also passionate about PC/Desktop Support/IT Service Desk then this role working 3 days a week in the London Office and 2 days a week from home/remotely could be the role for you!

Why Reflex Computer Recruitment?

Reflex, established since 1990, is a successful independent IT Recruitment Consultancy. We are a proud member of the Recruitment and Employment Confederation (REC) and we strongly believe in ethical recruitment building long term relationships with both clients and candidates. We are ideally qualified to offer clients the best possible solution in fulfilling their computer personnel requirements; whether they are regional, national or international.