Entry-level Tech Support and Service Desk Specialist Full Time

Develop Group Ltd

Entry level Tech Support & Service Desk Specialist – Hybrid (London-based, with 1-2 office days per month) – £29,999 + Growth Shares

Are you passionate about technology or looking to break into the tech industry?

We’re seeking a driven individual to join our client’s team as a Junior Tech Support & Service Desk Specialist. This role offers an exciting opportunity to work on internal products, gain exposure to testing and programming, and potentially contribute to project management (PMO).

Our client is a leading mortgage company that is dedicated to transforming the experience for their customers using technology.

Their team is driven by a passion for technology and customer-centric service, leveraging cutting-edge tools to make a meaningful impact in the financial space.

Key Responsibilities:

• Provide tech support and service desk assistance for internal products.
• Collaborate with the team on product testing and basic programming tasks.
• Support project management initiatives as needed.

What We’re Looking For:

• Strong analytical and problem-solving skills.
• Higher education qualifications in technology (degree, courses or certifications)
• Some experience in tech support, development or QA is a plus, but not required.

What We Offer:

• Competitive salary of £29,999.
• Growth shares as part of your compensation package.
• Flexible hybrid working model, with occasional travel to our London office (1-2 times per month).

If you’re eager to learn, thrive on solving problems, and want to grow your career in tech, we’d love to hear from you!