Manage, maintain, support, and enhance the M365 technologies used by the client to get the best service possible
Work internally with the ICT Service Delivery team to build modern, scalable, secure IT systems
Monitor, administer, and manage Microsoft 365 services, including Entra ID, Exchange Online/On-Prem, SharePoint, Teams, and Intune
Manage, maintain, research, recommend, and implement configuration and best practices for:
Exchange
Teams
SharePoint
OneDrive and other related products
Ensure service availability, performance, and security of the Microsoft 365 services
Investigate and resolve faults in services
Document configurations, procedures, and best practices
Mentor and lead less experienced members of the team to develop skills across the team
Liaise with users, architects, and business areas to understand and develop ideas on how the M365 suite can help efficiency
Optimize licensing and subscription costs
Skills Required:
Expert knowledge of Microsoft 365 technologies including Exchange, OneDrive for Business, Teams, SharePoint, Power Platform, Microsoft 365 Admin Centre, and Azure Services
Knowledge of Exchange Online, on-premises Exchange, and hybrid Exchange environments
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