Data Standards Team Lead Full Time

J & C Associates Ltd

We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who require a Data Standards Team Lead for one of their Public sector Clients based in Canary Wharf. This role will currently be Hybrid.

• IR35 – This role is inside of IR35
• Location: Canary Wharf- Hybrid working is permitted and from 03/10/2022 all staff must work onsite at least 4 days in each month. Attendance at on-site team meetings will be required.

Job Description:

• The Data Standards Lead manages the day-to-day operations of the Data Team, ensuring the accuracy of data entered and responsible for providing excellent customer service to client and external customers.

Key Responsibilities and Results Areas

• Manage the workload of the Unit ensuring that targets are met and any backlogs dealt with promptly.
• Ensure that controlled vocabularies and company data dictionary are used correctly and effectively.
• Ensure that business processes are conducted in a timely way and produce management information as required.
• Manage the operational staff of the unit ensuring that they are adequately trained, developed and motivated.
• Support the development of the Reference Data capability to ensure the maintenance and enhancement of existing reference data services and support the development of new services that will improve collaborative sharing of knowledge and information.

The job description is not intended to be exhaustive and it is likely that responsibilities and outcomes may be altered from time to time in the light of changing circumstances and after consultation with the postholder.

• Excellent attention to detail, and able to analyse and use evidence to solve business problems and give advice to customers.
• Able to organise their own and their team’s work to be able to deliver service objectives, taking into account differing customer needs and requirements.
• Able to manage a team ensuring that they meet high data quality standards, deliver an excellent customer service, and meet service level agreements
• Able to identify opportunities for service improvement, and to work with delivery teams and customers to implement them.
• Experience of maintaining organisation name, address and contact data or comparable datasets.
• Experience of working in a customer service environment (customers could be internal or external).
• Applies Knowledge & Information Management (KIM) good practice and standards.
• Applies good KIM principles to manage and organise knowledge and information so that it can be made available and used.
• Has a good understanding of the relevant policy and legislative framework and provides advice on how to achieve effective handling, in accordance with the relevant compliance regime.
• Understands when, where and how to seek legal or specialist advice.

If you are interested in this position and would like to learn more please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.