CX Change Manager
Competitive Salary and Benefits Dependant on Experience
We are currently looking for a Customer Experience Change Manager to join our client, a global leader in sustainable packaging solutions, in their brand new CX team. Whilst they are already a market leader in sustainable packaging, they are aiming to completely redefine how they provide customer experience to set them apart from the competition. If you want to join a team where you will help to reinvent and deliver exceptional customer experience, then we would love to hear from you.
This role is perfect for someone who has experience in delivering change projects, focusing on customer experience, for large global organisations and is now looking for a project that they can influence from the start.
You will be joining the team tasked with designing, developing, and delivering customer experiences that will redefine packaging for a changing world. They are a leading provider of sustainable packaging solutions worldwide, operating in more than 30 different countries and employing over 30,000 people. Our client has several programmes that will be delivered over the next 3+ years to support an ambitious agenda and customer experience transformation will be at the centre of delivering regional benefits for the business.
What will you be doing?
What are we looking for?
A career where you’ll always feel you belong
Our client has around 30,000 talented individuals working across three Continents – from China to North America – and they are growing every day. Together they are all working to build a more sustainable world. To make that possible, they are creating a culture of inclusion, where everyone is respected and valued – and where everyone has a voice and can thrive.
Their aim is simple: to make you the very best at what you do, regardless of your race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical or mental ability, religious or ethical values system, national origin or political beliefs.