CRM Executive Full Time

Eutopia Solutions Ltd

CRM Executive – Hybrid – Campaign communication – London

My leading retail client are on the hunt for a skilled CRM Executive to assist in the Build, deliver and optimize all CRM initiatives to drive database and E-commerce growth within EMEA region with a focus on campaign, database acquisition and omnichannel drivers.

THE STUFF THAT SETS YOU APART

• Lead and ensure all campaign communications from CRM is on-brand and accurate
• Work closely with Email Marketing Assistant on optimizing BAU campaign sends
• Lead BAU content planning, email calendar and briefing processes – ensuring Creative teams, Content and Email marketing assistant have all tools necessary to deliver campaigns
• Collaborate with Global and Regional cross-functional teams on increasing touchpoints for database acquisition – with shared KPIs across Marketing, and Paid teams
• Launch data acquisition initiatives for 10 EMEA regions on a regular basis
• Analyze and track performance of all campaigns including transactional and life cycle flows, pivoting strategies and implementing tests where opportunities are identified
• Liaise with wider CRM, content and CRO on campaign optimization tests, coordinating with regional marketing teams as well on campaign performance and localization efforts
• Identify additional touch points with customer database to increase customer CLV
• Build relationship and work with Tech and Customer Service teams, to optimize Email Service Provider tool, and implement new programs and technical solutions for Klaviyo to optimise platform (Yotpo, Supermetrics, personalisation tools (Monetate)
• Gather requirements, brief, and build transactional emails for all EMEA regions

Should you be skilled in the above then please apply NOW!

Eutopia Solutions Ltd (“Eutopia”) is acting as an Employment Business in relation to this vacancy.

Eutopia is an equal opportunities employer and positively encourages applications from any suitably qualified and eligible candidates.