Business Director £70-80K (Hybrid) Full Time

Kaboodle Digital Ltd.

Disclaimer: Kaboodle Digital is a digital recruitment agency working to find the best talent for brilliant clients in the digital space.

This illustrious and exciting client I have the pleasure to work with is a high-performance agency famed for its world-class company culture. They seek to create an environment where everyone is excited to come to work and contribute to their two-fold mission: to change the future of digital advertising and to build the best company to work for.

What’s the role
We are looking for a Business Director to lead a portfolio of clients and inspire, motivate, and develop a multi-disciplined team to deliver the very best. You will act as the senior client contact developing strong partnerships through impeccable relationship management, strategic guidance, and leadership skills. Being a trusted advisor, you will seek to understand the needs of our partners and bring together the right skills within the team to shape and develop compelling client strategies and meticulous delivery of these to go above and beyond the expectations of the client.

What you’d do

1. Client Management: A key element of your role will be to form, elevate and maintain meaningful relationships with clients, addressing and supporting their business challenges. You’ll cross-sell new services and grow agreed services by selling in year-long multi-channel strategic plans to senior clients.
2. Strategic: You will be responsible for building best-in-class client strategies through the funnel and across the full spectrum of media from offline to digital. You’ll have an experimentation mindset looking to push boundaries to explore new strategies, tactics, and ideas building best-in-class relationships with key media partners.
3. People: You’ll work to inspire your diverse team of specialists to deliver best-in-class execution, inspirational strategies, and most importantly business results for our clients. You will have between 3-5 direct reports with a wider team of 15-30 people. You are responsible for ensuring they all have clear objectives linked to the company growth plans and clear career progression mapping.
4. Commercial: Working closely with your Client Partner, you’ll be responsible for managing the revenue and resources of your pod, have full commercial awareness of how revenue is generated, and you’ll need to understand client needs to create and develop custom services and upsell to high-value products. You will act as a leader in New Business, developing brilliant proposals and leading pitches.

Who we’re looking for

1. You are proactive, positive, and self-motivated.
2. You have a thorough understanding of all offline and digital marketing channels and a track record of successful leadership.
3. You have experience working with both large and small premium clients.
4. You’ll need to have excellent commercial skills, an understanding of resource management, and a proven track record of successfully pitching for new business.
5. You are able to juggle multiple, sometimes conflicting priorities and have experience in managing and growing a large portfolio of clients.
6. You have a deep knowledge of the principles of marketing science. You have experience in building cross-channel media strategies and investment prioritization towards KPIs.
7. You have experience in managing and leading large multi-disciplinary teams (strategy, planning, and channel experts) and working within a collaborative work environment.
8. Having an entrepreneurial spirit and experience of working in independent or network agencies or with startup clients would be a big benefit to this role.
9. Strong working relationships with Google and Facebook that allow you to get the best for your clients.

How to succeed in this role
The hard measures for the success of this role will be measured in client satisfaction (CSAT scores and RR%), client retention, meeting budgeted revenue, delivering existing client growth, and new business. Happiness and retention of your team (the hive) will also be a key factor of your role.
The soft measures are in team happiness, motivation, and your own fulfillment in the role.

What’s in it for you

1. Working with an experienced team who can support and help you grow.
2. Working with global premium brand clients.
3. Generous maternity and paternity leave.
4. 27 days annual leave.
5. Gym/Wellbeing membership subsidy.
6. TechScheme.
7. Adaptive and core working hours.
8. Horizons 30 – work from another country for 30 days.
9. Office dogs, Mario Kart, free lunch.
10. Green and Diversity & Inclusion committees.

I’ve worked with this award-winning client for the best part of 10 years and they are cutting-edge and innovative. The best part is that they are just simply nice and very much believe in a work/life balance. Please get in touch for full JD and immediate consideration.

Please send CV to